Terms and conditions
These terms and conditions apply when you, as a consumer, place an order through SHALMIAK.shop.
By placing an order on this website, you agree to the terms described below.
Company information
SHALMIAK.shop is an online store based in Finland.
If you have any questions regarding these terms or your order, please contact us:
Email: info@shalmiak.com
Prices and payments
All prices on SHALMIAK.shop are listed in euros (€) and include applicable VAT according to EU regulations.
We accept payments through trusted payment providers such as:
MobilePay
PayPal
Klarna (available in countries that use the euro)
The price shown at the time of purchase is the price applied to the order.
SHALMIAK.shop reserves the right to change prices at any time.
Products and production
All products sold on SHALMIAK.shop are produced on demand. This means that items are created only after the order has been placed.
Because products are made to order, production typically takes approximately 1–2 weeks.
Shipping and delivery
Products are shipped directly from our production partners to reduce unnecessary transportation.
Orders may be shipped from Croatia, Latvia, Spain, or other countries within the European Union.
Shipping costs:
Fabrics: €14 per order
Most other products: Free shipping
Delivery times depend on the destination and shipping provider.
Please note that delivery times are estimates and may occasionally be affected by factors beyond our control.
Delivery area
SHALMIAK.shop currently delivers to the following EU countries:
Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Right of withdrawal and returns
According to EU distance selling regulations, customers have the right to withdraw from their purchase within 14 days of receiving the product.
To exercise the right of withdrawal:
Contact SHALMIAK.shop before returning the item.
The product must be returned in its original condition.
The customer is responsible for return shipping costs.
Returned items must be sent to the return address located in Finland.
Problems with orders
We sincerely hope that you are satisfied with your order.
If there is a problem with your order, please contact us and we will do our best to resolve the issue.
Changes to these terms
SHALMIAK.shop reserves the right to update or modify these terms and conditions at any time.
Any updates will be published on this page and will take effect immediately after publication.
Customers are encouraged to review these terms regularly.
Consumer protection
If a dispute regarding a sales contract cannot be resolved through negotiations between the parties, the consumer may submit the matter to the Consumer Disputes Board.
Before contacting the Consumer Disputes Board, the consumer must first contact Consumer Advisory Services.
